Multi-participant, mixed-initiative voice interaction system

H - Electricity – 04 – W

Patent

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Details

H04W 92/08 (2009.01) H04W 4/12 (2009.01) H04W 12/06 (2009.01) H04L 12/58 (2006.01)

Patent

CA 2719301

A voice interaction system includes one or more independent, concurrent state charts, which are used to model the behavior of each of a plurality of participants. The model simplifies the notation and provide a clear description of the interactions between multiple participants. These state charts capture the flow of voice prompts, the impact of externally initiated events and voice commands, and capture the progress of audio through each prompt. This system enables a method to prioritize conflicting and concurrent events leveraging historical patterns and the progress of in- progress prompts.

L'invention porte sur un système d'interaction vocale qui comprend un ou plusieurs diagrammes d'état indépendants concurrents qui sont utilisés pour modéliser le comportement de chacun d'une pluralité de participants. Le modèle simplifie la notation et fournit une description claire des interactions entre de multiples participants. Ces diagrammes d'état capturent le flux d'invites vocales, l'effet d'événements et d'instructions vocales déclenchés de façon externe, et capturent la progression d'audio par chaque invite. Ce système permet un procédé pour hiérarchiser des événements en conflit et concurrents, tirant profit de motifs historiques et de la progression d'invites en cours.

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