Multi-pass speech analytics

Details Multi-pass speech analytics Multi-pass speech analytics

G - Physics

10

L

G10L 15/26 (2006.01)

Patent

CA 2567230

Included are embodiments for multi-pass analytics. At least one embodiment of a method includes receiving audio data associated with a communication, performing first tier speech to text analytics on the received audio data, and performing second tier speech to text analytics on the received audio.

Sont inclus des modes de réalisation pour l'analyse par traitements multiples. Au moins un mode de réalisation d'une méthode comprend la réception de données audio liées à une communication, l'analyse de premier palier parole-texte des données audio reçues, et l'analyse de deuxième palier parole-texte des données audio reçues.

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