H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/42 (2006.01) H04M 3/50 (2006.01) H04M 3/533 (2006.01) H04M 3/537 (2006.01) H04M 7/00 (2006.01) H04Q 3/47 (2006.01)
Patent
CA 2067315
- 26 - 782.1007 ABSTRACT OF THE DISCLOSURE The present invention is an apparatus that receives various types of call record information when a called number is busy or does not answer, and converts the call record information into uniform format information suitable for recording messages on a message storage system. The system receives the different call forwarding information from different devices and translates and reformats that information into mailbox information suitable for controlling a message storage operation. The system includes one integration process for each type of switching device even when plural devices of a particular type are connected to the system. The integration processes provide a uniform packet routed to the message storage system. Packets arriving from the message storage system defined for a switching device are presented to the integration processes in a uniform format.
Melampy Patrick J.
Spencer Clifford M.
Boston Technology Inc.
Sim & Mcburney
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