Multiple language capability in an interactive system

Details Multiple language capability in an interactive system Multiple language capability in an interactive system

H - Electricity

04

M

H04M 11/08 (2006.01)

Patent

CA 2077231

Announcements from a voice messaging system that either prompt a user for action or provide information to a user are constructed independent of the language in which the announcement is provided to the user. In particular, each announcement is treated as a "semantic expression" having an announcement identifier. This announcement identifier is mapped into a plurality of rules, each rule providing instructions on how to construct the announcement for a particular language. The rules can recursively call other rules to provide additional flexibility in constructing a particular announcement.

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