H - Electricity – 04 – L
Patent
H - Electricity
04
L
H04L 29/02 (2006.01) H04L 12/16 (2006.01) H04L 12/66 (2006.01) H04M 11/06 (2006.01) H04N 7/173 (2006.01)
Patent
CA 2618722
The present invention provides a customer service gateway (12) acting as an interface between various customer premise equipment (30, 34, 40, 42) for a customer and a local access network (16). The customer service gateway (12) has one or more customer agents (20) and network agents (18). A network agent (18) is a secure and trusted agent of the service providers, and is not accessible by the customer service gateway (12) may support different types of services using different types of media from the different service providers. In operation, the service providers may sent applications to a network agent (18), which will run the applications to implement functions to monitor or control services of service flows for the services. The monitoring and control functions may be used to implement various types of service or service flow analysis, as well as any type of tagging, characterization, or processing of the service flows.
L'invention concerne une passerelle de service client (12) faisant office d'interface entre différentes installations d'abonnés (30, 34, 40, 42) d'un client et un réseau d'accès local (16). La passerelle de service client (12) possède un ou plusieurs agents clients (20) et agents réseaux (18). Un agent réseau (18) est un agent sûr et fiable des fournisseurs de services et auquel la passerelle de service client (12) ne peut accéder peut supporter différents types de services au moyen de différents types de média à partir de différents fournisseurs de services. En exploitation, les fournisseurs de services peuvent envoyer des applications à un agent réseau (18), qui exécutera ces applications en vue de mettre en oeuvre des fonctions pour surveiller ou commander des services ou des flux de services destinés aux services. Les fonctions de surveillance et de commande peuvent servir à mettre en oeuvre divers types de services ou une analyse de flux de services, ainsi que n'importe quel type d'étiquetage, de caractérisation, ou de traitement des flux de services.
Hayes Hasler
Nannra Anoop
Timms Andrew
Watkins John
Borden Ladner Gervais Llp
Nortel Networks Limited
LandOfFree
Network controlled customer service gateway for facilitating... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Network controlled customer service gateway for facilitating..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Network controlled customer service gateway for facilitating... will most certainly appreciate the feedback.
Profile ID: LFCA-PAI-O-2070892