Optimization of telephone outbound calling systems

Details Optimization of telephone outbound calling systems Optimization of telephone outbound calling systems

H - Electricity

04

M

H04M 3/46 (2006.01) H04M 3/36 (2006.01) H04M 3/51 (2006.01)

Patent

CA 2176816

A system and a method of generating outbound telephone contact campaigns is disclosed, which has an optimized probability of contacting targeted individuals during the campaign using a predictive dialer system, telephone operators with computer consoles and stored account records, where each account is associated with an individual with one or more telephone numbers and a history of attempts to contact the individual associated with each account.

Système et procédé de mise en oeuvre d'une campagne de contacts téléphoniques présentant des probabilités optimales d'atteindre des individus cibles en utilisant un système d'appels prévisionnels, des téléphonistes munis d'ordinateurs et des fichiers de comptes. Chacun de ces fichiers de compte est associé à un individu ayant un ou plusieurs numéros de téléphone et un historique de toutes les tentatives de contact le concernant.

Affiliated with

Also associated with

Rating

Optimization of telephone outbound calling systems does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Optimization of telephone outbound calling systems, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Optimization of telephone outbound calling systems will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1405318