Order entry system for changing communication service

Details Order entry system for changing communication service Order entry system for changing communication service

G - Physics

06

Q

G06Q 30/00 (2006.01) H04L 12/14 (2006.01) H04L 12/16 (2006.01)

Patent

CA 2361444

A system for processing an order to change communication service includes a client that receives order data and an authorization image associated with a customer that desires to change communication service. The system also includes a server coupled to the client using a communication network. The server receives the order data and the authorization image from the client, generates a service request using the order data, and initiates communication of the service request to a communication service provider of the customer to change communication service.

L'invention concerne un système destiné à traiter un ordre de changement de service de communication, et dans lequel un agent reçoit des données d'ordre ainsi qu'une image d'autorisation associée à un client qui souhaite changer de service de communication. Ce système comprend un serveur, couplé au client utilisant un réseau de communication. Ce serveur reçoit les données d'ordre et l'image d'autorisation à partir du client, il produit une demande de services à l'aide des données d'ordre et communique cette demande à un fournisseur de services de communication du client, afin de changer le service de communication.

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