Organization of information technology functions

G - Physics – 06 – Q

Patent

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Details

G06Q 10/00 (2006.01) G06F 19/00 (2006.01)

Patent

CA 2386788

The invention concerns a framework for information technology within a modern enterprise. The framework contains the functions required to effectively support a modern enterprise including customer service (10), service integration (20), capability development (40), change administration (50), strategy and architecture planning (60), general management and administration (70), human performance management (80), governance and strategic relationships (90). The invention discloses how the several functions interact to form a structure that can manage data and information using computer technology in modern enterprises including governmental and non-governmental organizations, and commercial enterprises.

L'invention concerne une structure pour la technologie de l'information au sein d'une entreprise moderne. L'organisation contient les fonctions nécessaires à assister une entreprise de manière efficace du point de vue de la technologie de l'information. L'invention se rapporte à la manière dont les différentes parties interagissent pour former une structure capable de gérer des données et des informations dans des entreprises modernes, l'entreprise étant une organisation gouvernementale, une organisation non-gouvernementale, ou une entreprise commerciale.

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