Pc configuration fault analysis

H - Electricity – 04 – L

Patent

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Details

H04L 12/24 (2006.01) H04L 12/26 (2006.01) H04M 3/30 (2006.01) H04M 7/12 (2006.01)

Patent

CA 2407341

A diagnostic unit which detects instances of misconfiguration of a subscriber's PC is presented. Many problems experienced by PC subscribers attempting to access a network are related to misconfiguration of the subscriber's PC. The diagnostic unit is able to communicate with the subscriber's misconfigured PC through Fault Tolerant Protocol stacks. The diagnostic unit emulates services such as log-in, authentication, e-mail and the Internet to the subscriber. The diagnostic unit examines the traffic sent by the subscriber to detect instances of misconfiguration and reports the detected configuration of the subscriber's PC.

L'invention concerne une unité de diagnostic destinée à détecter les défaillances de configuration du PC d'un abonné. De nombreux problèmes connus par les utilisateurs de PC essayant d'accéder à un réseau sont liés à une mauvaise configuration du PC de l'abonné. L'unité de diagnostic peut communiquer avec le PC défaillant de l'abonné grâce à des piles de protocole insensible aux défaillances. L'unité de diagnostic émule des services tels que l'ouverture d'une session, l'authentification, le courrier électronique et Internet pour l'abonné. L'unité de diagnostic examine le trafic envoyé par l'abonné afin de détecter des exemples de configuration défaillante, et fait un rapport sur la configuration détectée du PC de l'abonné.

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