Performing interactive service dialogs in a...

H - Electricity – 04 – M

Patent

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Details

H04M 3/42 (2006.01) H04Q 7/22 (2006.01) H04Q 7/32 (2006.01) H04Q 7/38 (2006.01)

Patent

CA 2338821

During a dialogue between a service (DST) of a telecommunications network and a subscriber (TNR) connected to said network via a terminal (MTL), information is read out via the terminal and information is entered by the subscriber. To this end the terminal (MTL) following a specific command entered into same, on the basis of dialogue information (dif) which is transmitted to the terminal via a network connection, stored in said terminal and concerns the conduct of the dialogue, effects the read-out(s) to the subscriber (TNR) and receives the input(s) of the subscriber (TNR) and processes same. From this a dialogue result (drs) is derived, which is transmitted to the service (DST) via a network connection. On the network side the service (DST) is continued in accordance with the dialogue result (drs).

Lors d'un dialogue entre un service (DST) d'un réseau de télécommunication et un abonné (TNR) connecté au réseau par l'intermédiaire d'un terminal (MTL), la sortie de messages intervient par le biais du terminal et l'entrée de données est effectuée par l'abonné. En raison d'un ordre spécifique qui lui est donné sur la base de données de dialogue (dif) qui sont transmises au terminal par l'intermédiaire d'une connexion réseau et y sont mémorisées et concernent le déroulement du dialogue, le terminal effectue la(les) sortie(s) vers l'abonné (TNR) et reçoit et traite l'(es) entrée(s) de l'abonné. Un résultat de dialogue en est dérivé et est transmis au service (DST) par l'intermédiaire d'une connexion réseau. Côté réseau, le service (DST) se poursuit en fonction du résultat du dialogue (drs).

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