Queue control system

G - Physics – 07 – C

Patent

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Details

G07C 11/00 (2006.01) F21S 4/00 (2006.01) G09F 13/22 (2006.01) H05B 37/02 (2006.01)

Patent

CA 2749211

A queue control system for guiding persons waiting for service by a plurality of service desks, such as check-in desks at an airport, the system comprising computer control means for controlling the system, wherein system further comprises: stripe-like or band-like lighting means arranged for each desk (Desk 1 - Desk 3) provided with point-like light sources, like LEDs, coupled to a circuit board, the circuit board being adapted to provide variable lighting operations, wherein each lighting means have at least a stripe-like or band-like part (101-103) arranged in the direction of the queue; and wherein the control computer means are adapted to variably control the lighting of the stripe-like or band- like lighting means in order to guide the persons in the queues and/or entering and/or leaving the queues.

Système de régulation de file d'attente destiné à guider des personnes attendant d'être servies par une pluralité de bureaux de service, par exemple des guichets d'enregistrement dans un aéroport, le système comportant un moyen de commande informatisée servant à commander le système, le système comportant en outre des moyens d'éclairage en ruban ou en bande disposés pour chacun des bureaux (bureau 1 bureau 3) et munis de sources lumineuses ponctuelles, par exemple des LED, couplées à une carte à circuit prévue pour assurer des opérations d'allumage variable, chaque moyen d'éclairage comprenant au moins une partie (101-103) en ruban ou en bande disposée dans la direction de la file d'attente ; et le moyen de commande informatisée étant prévu pour commander de façon variable l'allumage des moyens d'éclairage en ruban ou en bande afin de guider les personnes présentes dans les files d'attente, rejoignant et / ou quittant les files d'attente.

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