G - Physics – 06 – Q
Patent
G - Physics
06
Q
G06Q 30/00 (2006.01)
Patent
CA 2559384
The present invention provides the ability to solicit and obtain updated information about a customer or person. The present invention can be incorporated into a service provision system and thus, request updated information from a customer attempting to access the service. In operation, when the customer requests a service, the customer either provides or is requested to provide sufficient information to identify the customer. The system then extracts a customer profile based on the identity of the customer. Portions or all of the customer profile is then presented to the customer to verify for correctness. If the information is incorrect, the customer can provide updated information immediately to the system. The system can force the customer to either update the information or affirmatively indicate the information is correct before providing the service.
L'invention, qui porte sur la possibilité de demander et d'obtenir des informations sur un client ou une personne, peut être incorporée à un système de prévision de services requérant des informations actualisées sur un client souhaitant accéder à un service. Lorsqu'un client demande un service, il fournit, ou on lui demande de fournir, une information suffisante pour l'identifier. Le système extrait alors un profil client se basant sur l'identité du client auquel on présente une partie dudit profil pour qu'il en vérifie l'exactitude. Si l'information est incorrecte, il doit fournir immédiatement des informations actualisées au système. Le système peut forcer le client à actualiser l'information, ou sinon à en assurer l'exactitude avant la fourniture du service.
Compucredit Corp.
Compucredit Intellectual Property Holdings Corp. II
Stikeman Elliott Llp
LandOfFree
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