Receiving and reporting page-specific user feedback...

Details Receiving and reporting page-specific user feedback... Receiving and reporting page-specific user feedback...

H - Electricity

04

L

H04L 12/16 (2006.01) G06F 17/30 (2006.01)

Patent

CA 2490828

A method for receiving page-specific user feedback concerning a particular web page of a website includes using a comment icon viewable on the page to solicit one or more page-specific open-ended comments concerning the page from a user. In one embodiment, the method includes using software associated with the comment icon to automatically communicate a request for a comment window to a remote computer system that is separate from a computer system hosting the website in response to the user selecting the comment icon, receive the comment window from the remote computer system, present the comment window to the user, and receive one or more or more page-specific open-ended comments concerning the page from the user provided using the comment window for reporting to a website owner. In another embodiment, the method includes using software associated with the icon and incorporated into a computer system of the user for purposes of research concerning one or more particular web pages to determine a page identifier of the page in response to the user accessing the page and receive the page-specific user feedback concerning the page from the user for reporting in association with the determined page identifier of the page to an entity sponsoring the research.

L'invention concerne un proc~d~ servant ~ recevoir une r~action d'utilisateur sp~cifique concernant une page web particuli­re d'un site web. Le proc~d~ selon l'invention comprend l'utilisation d'une icÙne de commentaire visible sur la page et servant ~ solliciter d'un utilisateur un ou plusieurs commentaires non limit~s sp~cifiques concernant la page. Selon un mode de r~alisation de l'invention, le proc~d~ comprend l'utilisation d'un logiciel associ~ ~ l'icÙne de commentaire, pour communiquer automatiquement une demande de fenÚtre de commentaire ~ un syst­me informatique ~loign~ distinct du syst­me informatique h~bergeant le site web en r~action ~ la s~lection de l'icÙne de commentaire par l'utilisateur, la r~ception de la fenÚtre de commentaire provenant du syst­me informatique ~loign~, la pr~sentation ~ l'utilisateur de la fenÚtre de commentaire et la r~ception en provenance de l'utilisateur d'un ou de plusieurs commentaires non limit~s sp~cifiques concernant la page ~ l'aide de la fenÚtre de commentaire afin de les transmettre ~ un propri~taire de site web. Selon un autre mode de r~alisation de l'invention, le proc~d~ comprend l'utilisation d'un logiciel associ~ ~ l'icÙne et int~gr~ dans un syst­me informatique de l'utilisateur aux fins de recherche concernant une ou plusieurs pages web particuli­res, ce logiciel servant ~ d~terminer un identificateur de la page en r~action ~ l'acc­s ~ la page par l'utilisateur et ~ recevoir de l'utilisateur la r~action sp~cifique concernant la page afin de la transmettre en association avec l'identificateur d~termin~ de la page ~ une entit~ parrainant la recherche.

Affiliated with

Also associated with

Rating

Receiving and reporting page-specific user feedback... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Receiving and reporting page-specific user feedback..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Receiving and reporting page-specific user feedback... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1501886