Recording system with response categorization

Details Recording system with response categorization Recording system with response categorization

H - Electricity

04

M

379/103, 354/115

H04M 1/64 (2006.01) H04M 1/65 (2006.01) H04M 3/51 (2006.01)

Patent

CA 1328022

ABSTRACT OF THE DISCLOSURE A system which presents a user with a sequence of prompt messages and stores user responses to at least selected ones of these prompt messages, classifies the stored user responses in a first category when the user responds to a first one of the prompt messages and not to a second one of the prompt messages, and classifies the stored user responses in a second category when the user responds to both the first and second prompt messages. In addition, this system classifies the stored user response in a third category when the response includes any one of a plurality of code words, and in a fourth category when the user response includes none of these code words. An alter- nate embodiment classifies stored user responses in accordance with the duration of the response to a selected prompt message. The described classification techniques materially enhance transcription efficiency.

591486

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