Replaying of messages between hearing impaired callers using...

Details Replaying of messages between hearing impaired callers using... Replaying of messages between hearing impaired callers using...

H - Electricity

04

M

H04M 1/26 (2006.01) H04M 3/42 (2006.01)

Patent

CA 2134484

A call between a caller using a telephone device for the deaf (TDD) and another including a TDD user is connected by automatically prompting the TDD caller for calling information, parsing the received calling information to determine a forward number, and routing the call to one of a number of communication assistants. One embodiment involves storing the forward number before routing the call so the communications assistant can press a single button to connect the call. Another embodiment entails connecting the call automatically routing the call to the communications assistant.

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