Search, transfer, and booking tool for multiple reward programs

Details Search, transfer, and booking tool for multiple reward programs Search, transfer, and booking tool for multiple reward programs

G - Physics

06

Q

G06Q 30/00 (2006.01) G07G 1/14 (2006.01)

Patent

CA 2642437

Many customers are members of multiple frequent customer programs. When a customer wishes to book reward travel, searching each frequent customer program of which the customer is a member is difficult and time-consuming. A rewards program provider, such as a transactional account company, can provide members the opportunity to link frequent customer programs to the rewards program. When a customer searches for reward travel, the customer enters the request through the rewards program provider. The rewards program provider then sends a request to each frequent customer program which includes the customer identification. The frequent customer programs each return a search result tailored to the specific customer, taking into consideration the customer's status and point balance in the frequent customer program. The rewards program provider then allows the customer to book a selected reservation using points corresponding to a specific frequent customer program and/or points corresponding to the provider's rewards program.

De nombreux clients sont membres de multiples programmes client fréquent. Selon l'invention, lorsqu'un client souhaite réserver un voyage récompense, la recherche de chaque programme client fréquent dont le client est membre est difficile et long. Un fournisseur de programme de récompenses, telle une compagnie de compte transactionnel, peut procurer aux membres l'opportunité de relier des programmes client fréquent au programme de récompenses. Lorsqu'un client cherche un voyage récompense, le client introduit la requête par le fournisseur de programme de récompenses. Le fournisseur de programme de récompenses envoie alors une requête à chaque programme client fréquent qui inclut l'identification du client. Les programmes client fréquent renvoient chacun un résultat de recherche adapté au client précis, prenant en considération le statut du client et le solde de points dans le programme client fréquent. Le fournisseur de programme de récompenses autorise alors le client à effectuer une réservation sélectionnée, en utilisant des points correspondant à un programme client fréquent spécifique et/ou des points correspondant au programme de récompenses du fournisseur.

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