Selective messaging in a multiple messaging link environment

Details Selective messaging in a multiple messaging link environment Selective messaging in a multiple messaging link environment

H - Electricity

04

Q

H04Q 3/66 (2006.01) H04M 3/523 (2006.01)

Patent

CA 2291834

A method and apparatus are provided for forwarding messages among peripherals of an automatic call distributor. The method includes the steps of forming a message table in a first peripheral of the automatic call distributor and forwarding a message from the first peripheral to a second peripheral of the automatic call distributor based upon a content of the message table.

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