Semi-automated operator assistance telecommunication calls

H - Electricity – 04 – M

Patent

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Details

H04M 15/00 (2006.01)

Patent

CA 2102714

The present invention relates to a method of sending call data from a switching system to a telecommunications station. The method is comprised of the step of; responsive to a termination of a call between the switching system and the station, forming a call message at the switching system. The message is comprised of datapertaining to the terminated call. The method further includes the step of sending the message to the station over a signalling link for producing a humanly sensible indication of the data at the station. The invention further relates to an apparatus for sending call data from a switching system to a telecommunications station. The apparatus is comprised of a switching network, connectable to the station; and acontrol unit, operable under the control of a switching system program process, for controlling a formation of a call message at the switching system, comprising time and charges data associated with the call after a termination of the call; and a transmission of the message through the network to the station for controlling a display of the time and charges data at the station and a rejection of subsequent call setup operations between the network and the station.

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