Service and information management system for a...

H - Electricity – 04 – M

Patent

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H04M 3/22 (2006.01) H04M 3/02 (2006.01) H04M 3/36 (2006.01) H04Q 3/00 (2006.01)

Patent

CA 2175393

A system for service control and operations for a telecommunications network. In particular, an architecture and method for a service control and operations element system. The system communicates with a plurality of interconnected telecommunications network elements via a switching and signaling subsystem. The system provides and controls the functions of the telecommunications network, including a method of measuring delay between the time a customer dials a phone number of a called party and the time the customer hears a ringback tone indicating that the called party was alerted to the call, a method of synchronizing clocks located at individual network elements with a centralized time source, and a method of time-of-day clock surveillance.

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