Service and usage data collection using a special mail piece

G - Physics – 07 – B

Patent

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Details

G07B 17/02 (2006.01) G07B 17/00 (2006.01)

Patent

CA 2172460

This invention relates to a monitoring system that determines the amount and type of customers usage of machines and equipment without having a representative of the manufacturer physically inspect the customers machines and equipment. The monitoring system utilizes a mailpiece to transmit information about the customers' usage of customers machines and equipment.

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