Service control and management system

Details Service control and management system Service control and management system

G - Physics

07

C

G07C 1/10 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2261830

Service control and management systems, and particularly a system for managing service provision on an hourly basis, are disclosed. The system includes smart cards issued to service recipients and/or individual service providers, smart card readers provided at the locations where services are provided for use at that time, and a host capable of communicating with said readers. Each reader comprises means for initiating a service provision transaction when a recipient card and/or provider card is inserted, means for resetting the service timer for the time between initiation of the transaction and the completion of the service, means for periodically recording service provision data in a non-volatile memory, and means for transmitting said data to the host. The system is useful for service provision management.

L'invention concerne les systèmes de contrôle et de gestion de services, et plus précisément un système permettant de gérer des prestations de travail horaire. Selon l'invention le système comprend: des cartes à puces de bénéficiaires de prestations de services et/ou d'intervenants prestataires de services; des lecteurs de cartes à puces équipant les sites de prestations au moment des prestations; un serveur central pouvant communiquer avec les lecteurs, chaque lecteur comportant des moyens pour initialiser une transaction de prestation de service lors de l'introduction d'une carte de bénéficiaire et/ou d'intervenant, des moyens pour initialiser un comptage de temps de prestation postérieurement à l'initialisation de la transaction et jusqu'à un moment de fin de prestation, des moyens pour enregistrer périodiquement en mémoire non volatile des informations relatives à l'exécution des prestations, et des moyens pour transmettre du lecteur au serveur central ces informations. Application à la gestion des prestations de services.

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