Service level agreements based on objective voice quality...

H - Electricity – 04 – M

Patent

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Details

H04M 3/22 (2006.01) H04L 12/24 (2006.01) H04L 12/26 (2006.01) H04M 3/32 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2446091

An objective, service-level specific voice call listening quality test scheme for a Voice Over IP (VOIP)network is presented. Test probes are deployed along the border of the VOIP network. Each test probe is capable of placing calls over the VOIP network to the other test probes at different levels of service and measuring call quality using an objective measurement algorithm such as PAMS or PSQM. The measurement results are collected on an ongoing basis to obtain information on the VOIP network's voice call quality. The information is compared to thresholds to measure performance against Service Level Agreement guarantees.

La présente invention concerne un mécanisme de vérification de la qualité d'écoute d'un appel vocal objectif et spécifique du niveau de service qui est destiné à un réseau Voix sur IP (VoIP). Selon l'invention, des sondes de contrôle sont déployées le long des limites du réseau VoIP. Chaque sonde de contrôle est capable d'acheminer vers les autres sondes de contrôle des appels sur le réseau VoIP à différents niveaux de service et de mesurer la qualité des appels à l'aide d'un algorithme de mesure objective tel que PAMS ou PSQM. On recueille les résultats de la mesure sur une base continue afin d'obtenir des informations concernant la qualité des appels vocaux du réseau VoIP. On compare les informations à des seuils afin de mesurer la performance par rapport aux garanties établies dans un accord sur le niveau de service.

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