Service providing method for electronic device, customer...

Details Service providing method for electronic device, customer... Service providing method for electronic device, customer...

H - Electricity

04

Q

H04Q 3/42 (2006.01) H04M 3/42 (2006.01) H04M 11/00 (2006.01) H04M 15/00 (2006.01)

Patent

CA 2379299

Upon providing a new service associated with a key telephone unit to an user system, a customer center periodically acquires communication log information of the key telephone unit, generates suggestion information of an inside comprise, which is optimal to the key telephone unit, on the basis of the communication log information, and automatically transmits that suggestion information to a maintenance personal computer via the Internet.

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