Simultaneous speaker-independent voice recognition and...

H - Electricity – 04 – M

Patent

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Details

H04M 1/66 (2006.01) G07C 9/00 (2006.01) G10L 17/00 (2006.01) H04M 1/64 (2006.01) H04M 3/38 (2006.01) G10L 5/06 (1990.01)

Patent

CA 2082942

The present invention describes a system and method for enabling a caller to obtain access to services via a telephone network by entering a spoken password having a plurality of digits. Preferably, the method includes the steps of: (1) prompting the caller to speak the password beginning with a first digit and ending with a last digit thereof, (2) recognizing each spoken digit of the password using a speaker-independent voice recognition algorithm, (3) following entry of the last digit of the password, determining whether the password is valid, and (4) if the password is valid, verifying the caller's identity using a voice verification algorithm.

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