System and method for automated remote user access to...

G - Physics – 06 – F

Patent

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Details

G06F 13/14 (2006.01)

Patent

CA 2200042

The present invention provides automated remote user access to information accumulated by an information service provider via a standard interface supplied by the remote user. The information is stored in a computer readable medium directly linked only to systems controlled by the information service provider to improve security and supervision of transactions requested by the remote user. The invention allows integration of a conventional voice response system with a World Wide Web server without the attendant risks of being exposed to the entire Internet community.

La présente invention permet à un utilisateur d'avoir accès à distance, via une interface standard fournie par lui-même, à des informations conservées par un fournisseur de services d'information. Cette information est stockée sur un support lisible par ordinateur directement connecté aux systèmes contrôlés par le fournisseur de services d'information seulement afin d'améliorer la sécurité et la surveillance des transactions demandées par l'utilisateur éloigné. L'invention permet d'intégrer un système de réponse vocale ordinaire à un serveur World Wide Web sans risque d'être exposé à toute la communauté Internet.

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