System and method for determining availability of a group to...

Details System and method for determining availability of a group to... System and method for determining availability of a group to...

G - Physics

06

Q

G06Q 10/06 (2012.01) H04M 3/50 (2006.01)

Patent

CA 2700023

The method comprises defining a group having at least one member that has a knowledge of the selected subject. A personal agent is provided for each member of the group. The personal agent is configured to discover an availability of the corresponding member through selected availability policies submitted to the personal agent. A group agent is provided for the group configured to communicate with at least one personal agent in the group to report on the availability of the corresponding members of the group. An availability of at least one member of the group to communicate with a user about the selected subject over the digital communication network is determined using the group agent. The availability of the at least one member of the group is reported to enable the user to determine the availability of the group to communicate about the selected subject.

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