System and method for diagnosis of and recommendations for...

G - Physics – 06 – F

Patent

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G06F 17/00 (2006.01) G06F 15/16 (2006.01)

Patent

CA 2683744

In one embodiment, a customer processor system is characterized via a remote client installed on the customer processor system. The remote client can collect, process and send characterization data about the customer processor system to a application server. The characterization data can then be used to make recommendations to or predictions about the customer. In some embodiments, other types of data can be used such as customer usage data and customer preference data for multiple customers.

L'invention concerne, selon un mode de réalisation, un système de processeur de consommateur qui est caractérisé par un client à distance installé sur le système de processeur de consommateur. Le client à distance peut collecter, traiter et envoyer à un serveur d'application des données de caractérisation concernant le système de processeur de consommateur. Les données de caractérisation peuvent être alors utilisées pour effectuer des recommandations ou des prévisions concernant le consommateur. Dans certains modes de réalisation, d'autres types de données peuvent être utilisés, comme des données d'usages du consommateur et des données de préférences du consommateur, pour des consommateurs multiples.

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