System and method for displaying and selling goods and services

Details System and method for displaying and selling goods and services System and method for displaying and selling goods and services

G - Physics

06

Q

G06Q 30/00 (2006.01)

Patent

CA 2405526

A shopper accesses ShopLive through various portals (PC, WebTV, kiosk, screen telephone) (100) and searches for goods or services by classification, price, color, etc. Once goods are located, video cameras (300, 310) scan the merchandise to the shopper through the terminal. The cameras may be remotely operable to swing through different views (310) to better display the goods, or items may be viewed according to predetermined scan patterns. Sound and other sensory stimulus such as tactile sensors may be used to enhance the shopping experience. The shopper may also ask for help from an assistant (SLA) (102) that acts just like a sales person. The SLA can also check product availability and help complete the purchase.

Selon l'invention, un consommateur accède à ShopLive via différents portails (ordinateur personnel, TV Web, kiosque, téléphone à écran) (100) et recherche des marchandises ou des services par classification, prix, couleur, etc. Un fois les marchandises trouvées, des caméras vidéo (300, 310) permettent au consommateur de parcourir, via le terminal, le matériel de présentation. Les caméras peuvent être télécommandées afin de filmer sous des angles différents (310) afin de mieux montrer les marchandises, ou bien les articles peuvent être visualisés selon des schémas de balayage prédéterminés. On peut utiliser des sons et d'autres stimuli sensoriels, tels que des capteurs tactiles afin d'améliorer l'expérience d'achat. Le consommateur peut aussi demander de l'aide à un assistant (SLA) (102) qui agit juste comme un vendeur en personne. Le SLA peut aussi contrôler la disponibilité du produit et aider à compléter l'achat.

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