System and method for facilitating communication using...

Details System and method for facilitating communication using... System and method for facilitating communication using...

H - Electricity

04

L

H04L 12/12 (2006.01) H04L 12/54 (2006.01) H04M 1/26 (2006.01)

Patent

CA 2436061

A method for facilitating communication with a user. The method comprises the steps of receiving contact information for the user, from a presence service; checking to determine if a particular communication service is supported by the user; checking to determine if the contact address of the user is accessible; launching at least one of an appropriate helper application and objects; and initiating communication with the user through the particular communication service.

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