B - Operations – Transporting – 60 – S
Patent
B - Operations, Transporting
60
S
B60S 5/00 (2006.01) G06Q 10/00 (2006.01) G06Q 50/00 (2006.01)
Patent
CA 2613930
A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. A preferred method and system can also automatically schedule a callback reminder for the rental vehicle reservation based at least in part on the received vehicle repair data. Further still, detailed audit reports regarding how reservations are managed can be generated by the preferred method and system.
Concannon Maribeth
Cormier Shawn R.
Devallance Kimberly A.
Jouris Jon B.
Miller Owen R.
Mcfadden Fincham
The Crawford Group Inc.
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