H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/487 (2006.01) H04M 3/493 (2006.01) H04M 15/00 (2006.01) H04Q 7/20 (2006.01)
Patent
CA 2430211
In a system for providing customers with information assistance services, records are generated to register service events. In prior art, all of the records are transmitted to a billing platform for billing customers for the services. When a customer requests credit for an unsatisfactory service, the credit issuance is traditionally handled at the billing platform. However, in accordance with the invention, the credit issuance is handled by first identifying, from the records, those records of service events for which the credit is requested. All of the records, except the identified records, are then transmitted to the billing platform for completion of the billing process, thereby effecting the credit issuance.
Mbm Intellectual Property Law Llp
Metro One Telecommunications Inc.
LandOfFree
System and method for issuing customer credits for... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with System and method for issuing customer credits for..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and System and method for issuing customer credits for... will most certainly appreciate the feedback.
Profile ID: LFCA-PAI-O-1828939