System and method for managing information and collaborating

G - Physics – 06 – F

Patent

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G06F 15/16 (2006.01)

Patent

CA 2578632

Disclosed is an information management and collaboration system and method for managing information flow in real time. A real time chat communication channel provides a link for users to interact in a customized setting. Users are provided with such customizable features as contextual transcripts, parameterized input and output panels, channel management, contact management and application interaction. The system and method disclosed allows information to be managed in a customized environment based on user preferences. Further, the system and method disclosed provide a highly configurable environment for interaction with other information and collaboration systems, as well as other utility application programs.

L'invention concerne un système de gestion de l'information et de collaboration ainsi qu'un procédé de gestion de flux d'informations en temps réel. Un canal de communication pour bavardage en temps réel constitue une liaison permettant à des utilisateurs d'interagir dans un environnement personnalisé. Les utilisateurs se voient attribuer des options personnalisables telles que les transcriptions contextuelles, les panneaux d'entrée et de sortie paramétrés, la gestion de canaux et l'interaction des applications. Le système et le procédé selon l'invention permettent la gestion de l'information dans un environnement personnalisé en fonction des préférences de l'utilisateur. En outre, le système et le procédé selon l'invention assurent un environnement hautement configurable destiné à l'interaction avec d'autres systèmes d'information et de collaboration, ainsi qu'avec d'autres programmes d'applications utilitaires.

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