System and method for providing communication services and...

H - Electricity – 04 – M

Patent

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H04M 15/00 (2006.01) H04M 3/38 (2006.01) H04M 15/08 (2006.01)

Patent

CA 2594562

A method includes receiving (502) a request for a communication service and determining (504) if intervention is required to provide the communication service. The method also includes providing (508-512) the communication service if no intervention is required. The method further includes performing (524) an intervention in response to the request to gather information from at least one party associated with the request if intervention is required. In addition, the method includes providing (524) the communication service after the intervention is completed. The gathered information is used to charge the at least one party for the communication service.

L'invention concerne un procédé permettant de recevoir (502) une demande de service de communication et de déterminer (504) si une intervention est nécessaire pour fournir ledit service. Ledit procédé consiste à fournir (508-512) le service de communication même lorsqu'aucune intervention n'est requise. Le procédé consiste également à effectuer (524) une intervention en réponse à la demande afin de collecter des informations à partir d'au moins une partie associée à la demande lorsqu'une intervention est requise. Le procédé consiste, en outre, à fournir le service de communication une fois que l'intervention est effectuée. On utilise les informations collectées afin de débiter la partie pour le service de communication.

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