System and method for providing transcription services using...

Details System and method for providing transcription services using... System and method for providing transcription services using...

G - Physics

10

L

G10L 21/00 (2006.01)

Patent

CA 2643428

The present invention is directed to a system and method in which an interface (proxy) is positioned between a browser and a speech server such that the proxy, while transparent to both the browser and the speech server, collects and stores data, including utterances and other media obtained from a user, such that the media data can be retrieved in a uniform manner for subsequent manipulation, such as, for example, transcription or presentation (or preservation) of a tangible format of the media as a function of a transaction session with the user. The proxy is a passive monitoring device positioned between the functioning components of a system such that the proxy looks to the browser as a speech server and looks to the speech server as a browser.

L'invention concerne un système et un procédé permettant de placer une interface (mandataire) entre un navigateur et un serveur vocal de sorte que le mandataire, tout en restant transparent pour le navigateur et le serveur vocal, collecte et stocke des données, y compris des énoncés et d'autres données multimédia obtenues d'un utilisateur, ces données multimédia pouvant alors être récupérées de manière uniforme en vue d'une manipulation subséquente, telle que, par exemple, la transcription ou la présentation (ou préservation) d'un format tangible des données multimédia en fonction d'une session de transaction avec l'utilisateur. Le mandataire est un dispositif de surveillance passif situé entre les composants de fonctionnement d'un système de façon à être considéré par le navigateur comme un serveur vocal et par le serveur vocal comme un navigateur.

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