System and method for retrieving customer information at a...

Details System and method for retrieving customer information at a... System and method for retrieving customer information at a...

G - Physics

06

Q

G06Q 30/00 (2006.01)

Patent

CA 2269376

A method and system for gathering and storing customer profile data when the customer accesses a website location. Dynamic content messages from company marketing material are selected in accordance with the profile data and used to provide a customized webpage to the customer. In addition, a customer service representative can provide real-time updates to the customized webpage when the customer contacts a customer service representative to place a product or service order.

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