System and method for voice scheduling and multimedia alerting

Details System and method for voice scheduling and multimedia alerting System and method for voice scheduling and multimedia alerting

H - Electricity

04

M

H04M 11/10 (2006.01)

Patent

CA 2565550

A method for communicating a reminder message includes establishing a first connection between a user and a reminder center. The method includes communicating, from the user to the reminder center, a reminder time. The method also includes scheduling a reminder message at the reminder center, and terminating the first connection between the user and the reminder center. The method includes selecting, at the reminder center, a preferred endpoint associated with the user, from a plurality of endpoints associated with the user. The method also includes attempting to establish a second connection between the user and the reminder center, using the preferred endpoint associated with the user, at approximately the reminder time, and communicating the reminder message from the reminder center to the user.

L'invention porte sur un procédé de communication de message de rappel qui consiste à établir une première connexion entre un utilisateur et un centre de rappel. Ensuite une heure de rappel est communiquée de l'utilisateur au centre de rappel, un message de rappel est programmé au centre de rappel, et la première connexion entre l'utilisateur et le centre de rappel est terminée. Au centre de rappel est alors choisi un point terminal préféré associé à l'utilisateur, parmi une pluralité de points terminaux associés à l'utilisateur. L'établissement d'une seconde connexion entre l'utilisateur et le centre de rappel est alors tenté, via le point terminal préféré associé à l'utilisateur, à approximativement l'heure de rappel, et le message de rappel est communiqué du centre de rappel à l'utilisateur.

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