System, data processing method and program to provide a...

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06

F

G06F 13/14 (2006.01) H04M 3/36 (2006.01) H04M 3/51 (2006.01) H04M 11/00 (2006.01) H04M 3/22 (2006.01) H04Q 3/62 (2006.01) H04Q 3/72 (2006.01)

Patent

CA 2086694

A system, data processing method and program provide a programmable interface between a workstation and an archive server to automatically store information derived from a telephone transaction. The archive server stores a data base of records having a plurality of category fields for information derived from the telephone transaction. A host access table stored in a memory in the workstation, contains programmable commands. An interface program stored in the workstation memory executes the commands in the host access table, to perform interfacing functions between a host computer and the telephone network and to perform interfacing functions between the workstation and the archive server.

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