System, device, and method for remote monitoring and servicing

G - Physics – 08 – B

Patent

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G08B 21/02 (2006.01)

Patent

CA 2567051

A system, device, and method for remote monitoring and servicing uses a gateway to collect user information, such as physiological, audio, video, and proximity information. The gateway processes the user information locally, and may send the user information or other information, such as alarms, to remote service providers through one or more head-end servers. The gateway also allows service provider information, such as audio and video information, to be conveyed from the service providers to the users. The gateway may output video information on a predetermined television channel, and may output audio information on the predetermined television channel or to a wireless remote controller with in-built speaker. The gateway may receive audio information from the user via a wireless remote controller with in-built microphone. The gateway provide for videoconferencing between the user and one or more remote service providers.

L'invention concerne un système, un dispositif et un procédé de surveillance et d'entretien à distance utilisant une passerelle pour collecter des informations utilisateur, telles que des informations physiologiques, audio, vidéo et de proximité. Ladite passerelle traite localement les informations utilisateur et peut envoyer ces informations ou d'autres, telles que des alarmes, à des fournisseurs de services à distance par l'intermédiaire d'un ou de plusieurs serveur(s) de tête de ligne. Elle permet également de transporter des informations de fournisseur de services, telles que des informations audio et vidéo, de ces fournisseurs de services à des utilisateurs. Elle peut émettre des informations vidéo sur un canal de télévision prédéterminé et des informations audio sur ledit canal de télévision prédéterminé ou vers un contrôleur sans fil distant à haut-parleur intégré. Elle peut recevoir des informations audio provenant d'un utilisateur via un contrôleur sans fil distant à microphone intégré. Elle permet enfin d'établir des vidéoconférences entre un utilisateur et un fournisseur(s) de services à distance.

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