System for providing comprehensive health care and support

G - Physics – 06 – F

Patent

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Details

G06F 13/362 (2006.01) G06F 17/40 (2006.01) G06F 17/60 (1995.01)

Patent

CA 2271710

A system and apparatus for providing comprehensive care and support to a person at a remote location (17) via interactive audio/visual communication. The system disclosed teaches aspects of a comprehensive program of care, monitoring, and support which go beyond the specific technical means for achieving interactive communication or of conducting a specific on-line electronic visit. The system of the invention is comprehensive, providing for training of personnel, education of patients or other persons being served by the system, and checks and balances for maintaining and improving the care afforded by the system. Also disclosed are apparatus and methods for protecting the privacy of individuals served by the system and means for achieving interactive communication in the most affordable manner.

L'invention concerne un système et un appareil permettant d'offrir une assistance et des soins complets à une personne se trouvant en un emplacement éloigné (17), par communication interactive audio/visuelle. Le système décrit présente les aspects d'un programme complet de soins, surveillance et assistance qui vont au-delà des moyens techniques spécifiques permettant la réalisation d'une communication interactive ou d'effectuer une visite électronique spécifique en ligne. Le système selon l'invention est complet car il permet la formation du personnel, l'instruction des patients ou d'autres personnes assistées par le système, et il procède à des contrôles et à des équilibrages pour maintenir et améliorer les soins qu'il apporte. L'invention concerne également des appareils et des procédés permettant de protéger la vie privée des personnes assistées par le système ainsi que des moyens permettant de réaliser une communication interactive de la façon la plus abordable possible.

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