System for supplying automatic status updates using...

G - Physics – 06 – Q

Patent

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Details

G06Q 10/08 (2012.01) H04L 12/58 (2006.01)

Patent

CA 2263903

A system is disclosed for automatically updating the status of customers' orders and shipments via electronic mail without using a human attendant to create and send the electronic mail messages. Preferably implemented in software, the updating system allows a large set of customers to be periodically updated over a computer or communications network via electronic mail. The system includes a database for maintaining order and shipping status and other relevant information.

On décrit un système permettant de mettre à jour automatiquement l'état des commandes et des envois faits par les clients sans qu'il soit nécessaire de recourir à un opérateur pour créer et envoyer des messages de courrier électronique. Le système de mise à jour, qui se présente de préférence sous la forme d'un logiciel, permet de mettre à jour un large éventail de clients via un réseau d'ordinateurs ou de communications, au moyen du courrier électronique. Le système comprend une base de données contenant l'état des commandes et des envois ainsi que d'autres informations utiles.

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