System, method, and computer program product for managing...

G - Physics – 06 – Q

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G06Q 10/00 (2006.01)

Patent

CA 2534469

A system, method, and computer program product that enables a complete view of all system components, including system management, application management, and other system metrics. Further disclosed is the functional architecture for an Interoperable Service Management Platform (ISMP) that enables fulfillment (310), assurance (315), billing (320), and business analytics (325) of enterprise services, including but not limited to desktops, applications, and networks, in a utility-based model.

L'invention concerne un système, un procédé et un progiciel qui offrent une vue complète de tous les composants d'un système, y compris la gestion du système, la gestion des applications et d'autres paramètres du système. L'invention concerne également l'architecture fonctionnelle d'une plate-forme de gestion de services interopérables (ISMP) qui assure l'exécution, l'assurance, la facturation et les outils d'analyse commerciale des services d'entreprise, y compris, mais pas exclusivement, les ordinateurs de bureau, les applications et les réseaux, dans un modèle utilitaire.

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