H - Electricity – 04 – L
Patent
H - Electricity
04
L
H04L 12/26 (2006.01) H04L 12/24 (2006.01) H04L 12/56 (2006.01)
Patent
CA 2475207
The present invention relates to a system (10), method and terminal (14) for measuring the quality of service or QoS for services, for example, of the Internet type in which a telecommunications network (12) supports the delivery of the services by a server (16). The system (10) and the corresponding method allow to collect by means of the network (12, 18, 20) the QoS information, in particular information of insufficient QoS, to identify the causes of insufficient QoS and to discriminate in the attribution of said causes among the terminal (14), the server (16) or the network itself (12). The terminal (14) in addition to generating "objective" information about the QoS, such as the time for downloading a Web page, dimensions of the Web page and number of objects composing the page, is also able to generate "subjective" information, indicative of the actual QoS perceived by a user of the terminal (14).
La présente invention concerne un système (10), un procédé et un terminal (14) qui permettent de mesurer la qualité de service ou QoS de services du type Internet par exemple, un réseau de télécommunications (12) supportant la prestation de ces services par un serveur (16). Ce système (10) et le procédé correspondant permettent de collecter, par l'intermédiaire du réseau (12, 18, 20), des informations de QoS, en particulier des informations de QoS insuffisante, afin d'identifier les causes d'une QoS insuffisante et d'établir une distinction dans l'attribution de ces causes entre le terminal (14), le serveur (16) ou le réseau lui-même (12). Ledit terminal (14), qui est déjà capable de produire des informations "objectives" relatives à la QoS, telles que le temps de téléchargement d'une page Web, les dimensions de la page Web et le nombre d'objets composant la page, est également capable de produire des informations "subjectives", indiquant la QoS réelle perçue par un utilisateur du terminal (14).
Castagno Mauro
Tosalli Marco
Ridout & Maybee Llp
Telecom Italia S.p.a.
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