Systems and methods for a secure recording environment

Details Systems and methods for a secure recording environment Systems and methods for a secure recording environment

H - Electricity

04

L

H04L 9/14 (2006.01)

Patent

CA 2563960

- Systems and methods are disclosed for providing secure, captured data in a customer center. In one embodiment, the method comprises: capturing data with a recording system; receiving a request to retrieve electronic keys for encrypting the data; responsive to receiving the request, transmitting the electronic keys to the recording system; encrypting the data using the electronic keys; associating the electronic keys with the encrypted data; and storing the encrypted data in the recording system.

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