Systems and methods for international dutiable returns...

G - Physics – 06 – Q

Patent

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G06Q 10/08 (2012.01)

Patent

CA 2651374

A system and method is disclosed for facilitating international return of dutiable goods. A typical application involves a purchaser buying goods on-line, resulting in shipping the goods internationally to the purchaser. After receipt of the goods, the purchaser determines that return of the goods is necessary. The purchaser contacts the merchant selling the goods to request returning the goods. The merchant, in turn, communicates to the carrier delivering the goods that an international return is requested. The merchant provides certain information to the carrier allowing the carrier to make available the necessary documentation required by the customer to return the goods to the merchant. The documentation includes a properly completed commercial invoice that is made available to the consignee. The consignee can then sign and use the documentation for returning the item. The documentation may be variously provided to the customer either by the merchant or the carrier.

Cette invention a pour objet un système et un procédé qui facilitent le retour international de marchandises taxables. Une application typique met en jeu un acheteur achetant des marchandises en ligne, conduisant à expédier ces marchandises internationalement à l'acheteur. Après réception des marchandises, l'acheteur détermine qu'un retour des marchandises est nécessaire. L'acheteur contacte le vendeur vendant les marchandises pour demander un retour des marchandises. Le vendeur, à son tour, communique au transporteur distribuant les marchandises qu'un retour international est demandé. Le vendeur fournit certaines informations au transporteur permettant au transporteur de rendre disponible la documentation nécessaire demandée par le client pour renvoyer les marchandises au vendeur. La documentation comprend une facture commerciale dûment complétée qui est rendue disponible au consignataire. Le consignataire peut ensuite signer et utiliser la documentation pour renvoyer l'article. La documentation peut être différemment fournie au client soit par le vendeur, soit par le transporteur.

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