Systems and methods for registration and retrieval of voice...

H - Electricity – 04 – M

Patent

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Details

H04M 3/487 (2006.01) H04M 3/533 (2006.01)

Patent

CA 2571845

Methods, apparatus and computer-readable media for registering and retrieving contact information associated with a potential calling party. The registration method comprises receiving an originating address associated with the potential calling party, receiving contact information associated with the potential calling party and storing the originating address associated with the potential calling party in an originating address field of a record associated with the potential calling party and storing the contact information associated with the potential calling party in a contact information field of the record associated with the potential calling party. This increases the variety of contact information that can be left by the potential calling party, contributes to a greater efficiency with which the eventual called party may retrieve contact information associated with a voice mail message and also accelerates the process by which an actual calling party can leave contact information for the called party.

La présente invention se rapporte à des procédés, à des appareils et à des supports lisibles par ordinateur, qui permettent d'enregistrer et d'extraire des informations de contact associées à une partie appelante potentielle. Le procédé d'enregistrement selon l'invention consiste : à recevoir une adresse d'origine associée à la partie appelante potentielle ; à recevoir des informations de contact associées à la partie appelante potentielle ; à stocker l'adresse d'origine associée à la partie appelante potentielle dans un champ d'adresse d'origine d'un enregistrement associé à la partie appelante potentielle ; et à stocker les informations de contact associées à la partie appelante potentielle dans un champ d'informations de contact de l'enregistrement associé à la partie appelante potentielle. Ledit procédé permet d'augmenter la variété des informations de contact qui peuvent être laissées par la partie appelante potentielle, d'améliorer l'efficacité de l'extraction d'informations de contact associées à un message vocal par la partie appelée potentielle, et d'accélérer le processus permettant à une partie appelante réelle de laisser des informations de contact pour la partie appelée.

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