Systems and methods for transaction queue analysis

Details Systems and methods for transaction queue analysis Systems and methods for transaction queue analysis

G - Physics

06

Q

G06Q 30/00 (2012.01) H04N 21/80 (2011.01) G07C 1/00 (2006.01) G08B 21/00 (2006.01) H04N 7/18 (2006.01) H04N 17/00 (2006.01)

Patent

CA 2627051

A method and system for determining a wait time for a transaction queue is disclosed. In the method, video data related to a first transaction queue is received. The video data is processed to determine a number of items presented by a first entity for a transaction in the first transaction queue. A total transaction time is estimated for the first entity based on the number of items presented by the first entity and a transaction time for each of the number of items. A wait time for the first transaction queue is determined based on the estimated total transaction time for the first entity. If the wait time for the first transaction queue is greater than a first threshold, then the availability of a second transaction queue is indicated to a second entity.

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