Technique for attributing communication call transactions to...

Details Technique for attributing communication call transactions to... Technique for attributing communication call transactions to...

H - Electricity

04

M

H04M 3/493 (2006.01) H04M 15/00 (2006.01)

Patent

CA 2408429

In prior art, a user can access a particular information assistance service provider only through the carrier contracting the particular provider by dialing special digits recognized by the carrier's switches. In accordance with the invention, an independent telephone number is assigned to the particular provider which enables the user to call the provider independent of the carrier used. When the user calls the provider for information assistance service using the independent telephone number, a user affiliation file associated with the user is retrieved. Such a file includes information concerning one or more user affiliations recognized by the provider. Part of the service charges incurred in the information assistance call are allocated to the recognized user affiliations, or the user as a credit, discount or other remuneration.

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