G - Physics – 06 – F
Patent
G - Physics
06
F
G06F 17/30 (2006.01) H04L 12/16 (2006.01) H04M 3/487 (2006.01) H04M 3/493 (2006.01)
Patent
CA 2459987
When a current caller makes an information assistance call to an information/call center requesting a listing, the system of the present invention searches for it in databases containing listings actually requested by the current or other callers in the past as opposed to a prior art technique of searching through all the listings in the database for a particular locale or area code. The listings actually requested by callers during prior information assistance calls can be organized in multiple databases. One such database contains only the listings actually requested by the current caller. Another such database contains only the listings actually requested by different callers where such listings are associated with a particular geographic region.
Mbm Intellectual Property Law Llp
Metro One Telecommunications Inc.
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