Technique for emulating an instruction set in providing...

H - Electricity – 04 – M

Patent

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H04M 3/487 (2006.01) H04L 12/16 (2006.01) H04L 12/54 (2006.01) H04M 3/493 (2006.01)

Patent

CA 2514238

To facilitate managing his/her email through a Voice E-mail.TM. service, a user is allowed to select one or more sets of commands, with which he/she is familiar or prefers, to be emulated when the user interacts with the service. With this selection in place, when a user communicates with an information assistance provider to access the service, the user is identified and the email data and data concerning the selected commands associated with the user are retrieved. The user may then manage the email data using the selected commands during the service.

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