Technique for enhanced information assistance call routing

Details Technique for enhanced information assistance call routing Technique for enhanced information assistance call routing

H - Electricity

04

M

H04M 3/58 (2006.01) H04M 3/487 (2006.01) H04M 3/493 (2006.01) H04M 15/00 (2006.01) H04Q 3/66 (2006.01) H04M 3/42 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2429915

In an information assistance service environment, after information assistance is provided to a caller, the caller may request to have the information assistance service provider complete the call. In the prior art, the call was routed back to the carrier switch from which the information assistance service provider received the call, and that carrier completed the call. In the invention, the information assistance service provider chooses how to route the call to the destination requested by the caller. A routing database including routes available to terminate the call is searched and the call is routed after considering a number of criteria such as availability of routing trunks, the LATA (local access and transport area) within which the destination phone number resides, pricing information, or a combination of these criteria. Routing may be accomplished using a local exchange carrier (LEC), an inter- exchange (or long- distance) carrier (IXC), an inter-machine transfer trunk (IMT), which connects two or more information assistance service centers, or a combination of these.

Affiliated with

Also associated with

Rating

Technique for enhanced information assistance call routing does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Technique for enhanced information assistance call routing, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Technique for enhanced information assistance call routing will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFCA-PAI-O-1530736